What type of customer support does Nexo provide to its users (e-mail phone live chat)?
Nexo provides a comprehensive customer support service to its users.
Customers can contact Nexo via email, phone, and live chat. The email support team is available 24/7 and customers can expect a response within 24 hours. The phone support team is available from Monday to Friday, 9am to 6pm CET.
The live chat support team is available from Monday to Friday, 9am to 6pm CET. Nexo also provides an extensive FAQ section on their website which covers topics such as account setup, security, deposits & withdrawals, and more. Additionally, they have a dedicated Knowledge Base which contains helpful articles and tutorials on how to use the platform.
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